Introduction: Connectrapy (\”we\”) is committed to protecting your personal data under the General Data Protection Regulation (GDPR) (EU) 2016/679. This policy explains how we collect, process, and protect your data when you use our teletherapy services.
Data We Collect- Personal data:
– Name, email, payment info
– Therapy session details (content, dates, therapist info)
– Usage data:
– Session logs, device info, IP address
– Cookies and tracking tech (see Cookie Policy)
Purposes and Legal Basis: We process data for:
– Providing therapy services (contractual necessity)
– Communicating with you (contractual necessity)
– Compliance with law (legal obligation)
– Improving services (legitimate interest)
Your Rights- Access: Request a copy of your data
– Rectify: Correct inaccuracies
– Erase: Delete data (where applicable)
– Restrict/Object: Limit processing or object to use
– Portability: Get your data in a portable format
– Withdraw consent: For processing based on consent
Data Protection- We implement security measures (encryption, access controls)
– Data is stored securely; shared only as needed (e.g., therapists, payment processors with contracts)
– Retention: Keep data as long as needed for service provision and compliance
International Transfers: Data may be transferred to countries with adequate protection or via GDPR-compliant safeguards.
Contact: For GDPR-related requests or questions, contact:
Connectrapy Data Protection Officer
info@connectrapy.com
Changes: We update this policy as needed. Last updated: Jan. 2025