What are the categories?
We offer six service categories: Individual, Couple, Group, Teens/Children, Special Needs, and Psychometric.
What services are available?
We have over 30 services. Check our services page for details.
Can I book a session from my location?
Yes, all services are accessible worldwide
Is there a mobile app?
No, our services are web-based currently
Can I choose or change my therapist?
Yes, depending on availability, specialty, and your needs. Let us know your preferences.
Can I rebook with a specific therapist?
Yes, subject to therapist availability and internal approval
Can I subscribe to a bulk service?
Yes, monthly subscriptions are available depending on request timing.
Can I switch between service categories?
Yes, up to 12 hours before your scheduled time, depending on therapist availability.
How long are sessions?
Services start from 30 minutes upward
Can I reschedule or cancel?
Yes, reschedule within 24hrs before the session. Cancellations 24hrs+ before session qualify for refunds.
Can I get support?
Absolutely, we provide dedicated support for all service categories
How do I contact customer service?
Email your details to our information desk
Is there a trial period?
Yes, use our free consultation to try our services risk-free.
More questions?
Email us at info@connectrapy.com